Address:
TANZANICE AGROFOOD LIMITED
P.O Box 60654,
Staywell Offices, Haile Selassie Rd
Dar es Salaam, Tanzania
Email:
info@tanzanice.co.tz
Customer Complaints &Feedbacks
We Value Your Feedback
At Tanzanice Agrofoods Ltd, customer satisfaction is a core part of our commitment to quality, transparency, and continuous improvement. While we work hard to deliver premium organic avocados that meet international standards, we understand that concerns may occasionally arise. When they do, we are here to listen and act.
How to Submit a Complaint
You may submit complaints related to product quality, safety, packaging, labeling, delivery, or service through any of the following form or below channels; Email, Phone call, Social media, or In-person communication
Our Commitment to Resolution
Acknowledgement: All complaints are acknowledged within 24 hours.
Investigation: Each complaint is carefully reviewed by our Quality and Operations team to identify the root cause.
Corrective Action: Appropriate corrective measures are implemented to resolve the issue and prevent recurrence.
Response: We communicate findings, actions taken, and the resolution clearly and transparently.
Continuous Improvement. Every complaint helps us improve. We record, review, and analyze customer feedback regularly to strengthen our quality systems, support our farmers, and maintain compliance with GlobalG.A.P. standards.
Our Promise
We approach every complaint with fairness, professionalism, and respect. Your trust matters to us, and we are committed to ensuring that Tanzanice remains a reliable and responsible partner in the global avocado market.